Privacy Policy - Poop Scoop Protocol %
(267) 667-6673
Address
275 E Street Rd #113 Feasterville Trevose, PA 19053
Email
(267) 667-6673
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Privacy Policy

Poop Scoop Protocol LLC – Privacy Policy

Effective Date: September 29, 2025

This Privacy Policy explains how Poop Scoop Protocol LLC (“we,” “us,” or “the Company”) collects, uses, and discloses information about you when you use our pet waste removal and management services (the “Services”). We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

We collect information necessary to provide our Services, manage billing, and communicate with you. The types of personal information we collect include:

1.1 Identifiers and Contact Information

  • Name: Your first and last name.
  • Address: Your physical service address, which is necessary for providing our yard cleanup and related Services.
  • Contact Details: Email address and phone number (mobile or landline).
  • Account Credentials: Usernames and passwords (if applicable, for online portals).

1.2 Service Data

  • Pet Information: Details about your pet(s) (e.g., number, breed, name, temperament) which is collected to ensure the safety of our team members and accurately calculate service fees.
  • Access Information: Details related to property access (e.g., gate codes, lockbox codes, specific instructions for accessing the yard).
  • Service History: Records of services performed, dates of visits, and any notes related to service completion.

1.3 Financial and Transaction Information

  • Payment Details: Credit card numbers, bank account information, or other payment information provided for subscription billing or one-time services. (Note: This is typically processed securely through a third-party payment processor, not stored directly by us).
  • Transaction Records: Details about payments made, amounts, and subscription types.

2. How We Use Your Information

We use the information we collect for the following business and commercial purposes:

  • To Provide Services: To schedule and perform the requested pet waste removal, deodorization, sanitization, and commercial services.
  • Billing and Payments: To process payments, manage your subscription, and fulfill billing obligations as described in our Terms of Service.
  • Communication: To send you service confirmations, schedule reminders, updates on weather-related delays, and general administrative messages.
  • Safety and Security: To ensure the safety of our team members on your property, particularly regarding pet temperament and yard access.
  • Marketing (with Consent): To send promotional materials, special offers, or news about Poop Scoop Protocol LLC services. You can opt-out of these communications at any time (see Section 5).
  • Improvement: To analyze service delivery effectiveness and improve our offerings and client experience.

3. Disclosure of Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 Service Providers

We share necessary information with third-party service providers who perform functions on our behalf. These may include:

  • Payment Processors: To securely handle payment transactions (e.g., Stripe, PayPal).
  • Scheduling and Routing Platforms: To optimize our route efficiency and service times.
  • Cloud Hosting: For secure storage of our business records.

3.2 Legal Compliance and Protection

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:

  • Comply with a legal obligation or governmental request.
  • Protect and defend the rights or property of Poop Scoop Protocol LLC.
  • Act in urgent circumstances to protect the personal safety of clients or the public.

3.3 Business Transfer

In the event that Poop Scoop Protocol LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

5.1 Communication Preferences

If you receive promotional emails or communications from us and wish to stop, you can opt-out by following the unsubscribe instructions provided in those emails or by contacting us directly.

5.2 Access and Correction

You have the right to request access to the personal information we hold about you and request that we correct or update any inaccuracies. Please send any such requests to our contact email provided below.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under the age of 18, we will take steps to delete that information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Policy on our website or by other appropriate communication channels. Your continued use of the Services after the effective date of the revised Policy constitutes your acceptance of the terms.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Poop Scoop Protocol LLC
275 E Street Rd
#113
Feasterville-Trevose, Pennsylvania 19053
Info@PoopScoopProtocol.com
(267)-667-6673